Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

Contact Us

Contact Us

Contact Brightwood Architecture Education

Kaplan Architecture Education is now Brightwood Architecture Education. Your student experience is very important to us and our goal continues to be your success. Please reach out to our customer service team with any questions regarding Brightwood, our programs, courses, or instructors. Some of your questions may be answered in our FAQs. If you cannot find your answer there, please refer to the links below to contact the appropriate Brightwood representative by phone or email.

Customer Support Team

For questions about products or other general information, please contact our customer support team:
Hours of operation:
9 am–7 pm ET, Monday–Thursday
9 am–6 pm ET, Friday

Technical Support Team

For questions about accessing or viewing your courses, or assistance with online education, please contact our Technical Support team:
Hours of operation:
8 am – 10 pm ET, Monday – Thursday
8 am – 9 pm ET, Friday
Please note that after-hours support is available by emailing archtechsupport@BrightwoodSupport.com.
Emails will be responded to within 24 hours (including weekends).

Partnership Opportunities

For information on discounts available to your firm or organization, please contact Jamie Thiel: